Article 522H4 Zoom Admits Data Got Routed Through China

Zoom Admits Data Got Routed Through China

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Zoom admits data got routed through China - Business Insider:

In a statement late Friday, Zoom CEO Eric Yuan admitted to mistakenly routing calls via China.

"In our urgency to come to the aid of people around the world during this unprecedented pandemic, we added server capacity and deployed it quickly - starting in China, where the outbreak began," Yuan said. "In that process, we failed to fully implement our usual geo-fencing best practices. As a result, it is possible certain meetings were allowed to connect to systems in China, where they should not have been able to connect."

He did not say how many users were affected.

During spells of heavy traffic, the video-conferencing service shifts traffic to the nearest data center with the largest available capacity - but Zoom's data centers in China aren't supposed to be used to reroute non-Chinese users' calls.

This is largely due to privacy concerns: China does not enforce strict data privacy laws and could conceivably demand that Zoom decrypt the contents of encrypted calls.

Separately, researchers at the University of Toronto also found Zoom's encryption used keys issued via servers in China, even when call participants were outside of China.

[...] Zoom has faced multiple high-profile security issues in recent weeks as it struggles to cope with an unprecedented surge in traffic and new users.

Zoom did not immediately respond to Business Insider's request for comment and clarification.

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