Instacart Has a Problem with Third-Party Apps Letting Shoppers Pay for Early Access to Orders
upstart writes in with an IRC submission for AnonymousCoward:
Kara Carmichael has been an Instacart shopper for years in Orlando, Fla. It's how she's been able to support her family, she told TechCrunch. But she says she has noticed an increase in third-party bot activity that has made shopping "nearly impossible."
Despite the high demand for Instacart amid the COVID-19 pandemic, shoppers like Carmichael are facing difficulties claiming orders within the shopper app. This is the result of what appears to be some sophisticated work by third-party apps like Ninja Hours, Sushopper and others.
"They grab the batches within a blink of an eye," Carmichael said. "I can barely see the amounts offered. Sometimes I may even just receive a notification because the batch has been taken before it was even registered in my app."
Ninja Hours appeared on the scene about a year ago in the Little Havana community in Miami, according to Logan B., an Instacart shopper with experience using Ninja Hours. Shoppers could pay Ninja Hours about $25 to $35 a week to get access to hours for the following week and in exchange, Ninja Hours would take over the shopper's app to claim hours on their behalf. This was during a time when Instacart required shoppers to claim hours rather than on-demand orders.
Read more of this story at SoylentNews.