O2 UK overcharged exiting customers by £40.7m over 7+ years: Ofcom slams senior managers, fines it £10.5m
Nearly 8 years of extra fees after it 'initially identified issues' with billing in 2011... but nothing came of it
Britain's comms regulator has dished out a 10.5m fine to O2 UK, after it found the mobile operator overcharged exiting pay monthly customers by a whopping 40.7m between 2011 and 2019....