Victorian woman banned from Flight Centre for 10 years after being given ‘prohibition notice’

Businesswoman Elmas Saliba denies behaving badly towards travel agent staff after seeking refund for Cook Islands holiday cancelled by Covid

A businesswoman says she has been banned from using travel agent Flight Centre for 10 years after complaining to the company about a refund for a holiday cancelled due to Covid-19.

Elmas Saliba, who had been a customer of Flight Centre for over 15 years, says she received the prohibition notice" last week informing her she was banned from attending and transacting with any Flight Centre stores or making contact with staff members.