How the pandemic transformed the world of work in 2021

There were winners and losers as work patterns continued changing, with repercussions for city centres and society as a whole

Of all the predictions on your 2021 bingo card, who had employees being fined for going into the office? Workers in Wales now face that threat since the tightening of Covid regulations amid the spread of the Omicron variant, with a possible 60 penalty for failing to work from home.

That is just one of many examples of how the pandemic has transformed the world of work this year - and perhaps for ever - for city centre employers, their staff and the service industry that depends on them for trade.