Tech Bug Keeps Mazda Radios Locked in to NPR
upstart writes:
Tech bug keeps Mazda radios locked in to NPR:
Owners of 2014-17 Mazdas, in the Puget Sound area, contacted KUOW to report their infotainment systems were permanently locked in to the network.
Missing file extensions in album images sent with its digital-radio broadcast reportedly triggered the glitch.
The fix, according to Mazda, requires the replacement of a component.
[...] "We know lots of you always keep your car radio tuned to KUOW - but now some drivers don't have a choice," KUOW told listeners.
Scott Smith, in Seattle, told the network his on-screen menu would not stop cycling through options.
"I tried rebooting it because I've done that in the past - and nothing happened," he said.
"I realised I could hear NPR - but I can't change the station, can't use the navigation, can't use the Bluetooth."
KUOW said local Mazda dealerships had been "flooded with calls".
[...] "Mazda North American Operations (MNAO) has distributed service alerts advising dealers of the issue."
The fix requires the replacement of the $1,500 connectivity master unit, reports say.
But Mazda said customers could apply for a free "goodwill" replacement.
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