Employee at collapsed Youpla funeral fund allegedly used racial slur when referring to Aboriginal clients
Staff member allegedly told colleague: We aren't here to show them respect or dignity. We are here to get money from them'
An employee at the now-collapsed Aboriginal Community Benefits Fund (ACBF) allegedly described its Aboriginal clients as black cunts" and directed another sales representative going door-to-door to sign people up even if they were drinking alcohol, according to internal emails seen by Guardian Australia.
The ACBF, later trading as Youpla, was a Gold Coast-based private business that aggressively sold low-value funeral insurance almost exclusively to Aboriginal people, including children and babies, the financial ombudsman has repeatedly found.
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