Error'd: Cinch

Yankee Ezra A.explains the screenshot below at some length. Says he:"I live in Newton, MA, an affluent, wealthy suburb of Boston.In general, city services are excellent, although thehome page of the website is a bit crowded, so I was gladto get an email with a link to the page where I couldsee how the city is handling my request/complaint aboutsidewalks, via the city's 311 service (I have no ideawhat the 311 stands for)When I went to the website, I found what you see in thephoto.I guess one can't really complain about one small errorin a large website." It's certainly an effective strategyfor keeping the complaints box empty!

At the same time, GermanBeatrix W. uncovers a related truth about warranty service."I never realised before how hard checking checkboxescan be. Also never seen them called tickbox before. Theform didn't work anyways and I just got an error. Thiswas just the experience I had with that company elsewhere."
Most organizations will make very certain that theirrevenue-earning pages work well. They're not somotivated to fix pages that might cost them something. Right, Ezra?

"My Yams Are Cooked", criedBrian R. "Tried to change my password with my mobile provider,but I guess the joke's on me, MYAC MYAC MYAC."

Wandering Worf wonders "So can I Uber or Lyft a DeLorean back so I canlog in and keep my password?"

BorrowerFirstName Christopher R. easily shaded the marketing department of Freedom Mortgage:"Subject lines are rarely so on point." It was a cinch.

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