Australia’s consumer watchdog launches legal action against Airbnb for alleged misleading prices

ACCC is seeking compensation for Australian customers who were quoted accommodation prices in USD but charged in AUD

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The consumer watchdog has launched legal action against Airbnb for allegedly misleading thousands of customers into believing accommodation prices were in Australian dollars when they were actually in US currency.

In a statement filed with the federal court, the Australian Competition and Consumer Commission (ACCC) is seeking compensation for the customers, who it claims were misled from at least January 2018 until August 2021 because the prices displayed to some Airbnb users did not mention that they were in US dollars, with reference to the foreign currency in the fine print.

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