Heathrow insists check-ins ‘worked well’ amid jubilee chaos

Airport says it is proud of its service and no more flights were cancelled at short notice than on a typical day

Heathrow has insisted its check-in process generally worked well" in May" despite chaos at UK airports during the half-term holidays, after recording its busiest month since the start of the Covid-19 pandemic.

The UK's biggest airport said on Monday that with more air travellers checking-in online, 90% of passengers went through security in less than 10 minutes in May.