Welfare penalties paused after new Workforce Australia app struggles to cope

Welfare recipients say they have been unable to log on to the new app to log job search efforts required to maintain their benefits

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The Albanese government has extended a 30-day pause on welfare payment suspensions to thousands of jobseekers with disability who risked having their benefits stopped due to the trouble-plagued Workforce Australia rollout.

Five days after the launch of the successor to the much-maligned Jobactive scheme, welfare recipients have told Guardian Australia they are still having trouble logging into the application used to log job search efforts and complete other necessary mutual obligations tasks.