AT&T can’t upgrade most 5G phones to new bands, regrets the error
Enlarge / You can buy a number of 5G phones in an AT&T store, but only a handful of them will make use of the carrier's most reliable frequencies.
Update: An AT&T spokesperson said in response to this story that "only 2022 and newer devices can be certified by the FCC to use 3.45 GHz." Statements regarding upgrading of older 5G phones were "provided by mistake and then incorrectly confirmed," said Jim Greer, AT&T spokesperson. "We regret the error and apologized to the reporter and his readers for the mistake." The original story follows.
AT&T has admitted it will not upgrade "older" phones and tablets-some released as recently as June-as it rolls out its newly acquired midband 5G frequencies, going back on public statements it made as recently as late August.
The carrier told CNET on August 23 that it would release a software update that would allow phones like the iPhone 12 and 13, the Pixel 6, Galaxy S21 models, and low-cost Motorola phones to utilize the 3.45 GHz C-band AT&T purchased for roughly $9.1 billion in early 2022. Combined with the low-band access AT&T already offered, this would give its 5G phones access to both wider coverage and faster average speeds.