Optus data breach: customers yet to be reimbursed for passport replacements

Government has not finalised process with the telco for passports to be replaced for free after 100,000 numbers were released

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The federal government has not yet finalised a process with Optus for customers affected by its recent data breach to have their passports replaced for free, with no victims yet having their costs reimbursed nearly a month on from Anthony Albanese's public demand.

The Department of Foreign Affairs and Trade says about 100,000 passport numbers were released in the Optus breach but that customers do not actually need to replace their passports, citing crackdowns on the use of those documents for identity verification processes.

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