Lots of People Feel Burned Out. But What is Burnout Exactly?

upstart writes:

Researchers disagree on how to define burnout. Helping people cope at work still matters:

When New Zealand Prime Minister Jacinda Ardern, who garnered international praise for how she handled the pandemic in her country, recently announced her intention to resign, here's how she summed up her surprise decision: "I know what the job takes, and I know that I no longer have enough in the tank to do it justice."

Social scientists and journalists worldwide largely interpreted Ardern's words in her January 19 speech as a reference to burnout.

"She's talking about an empty tank," says Christina Maslach, a psychological researcher who has been interviewing and observing workers struggling with workplace-related distress for decades. In almost 50 years of interviews, says Maslach of the University of California, Berkeley, "that phrase [has come] up again and again and again."

Numerous studies and media reports suggest that burnout, already high before the pandemic, has since skyrocketed worldwide, particularly among workers in certain professions, such as health care, teaching and service. The pandemic makes clear that the jobs needed for a healthy, functioning society are burning people out, Maslach says.

But disagreement over how to define and measure burnout is pervasive, with some researchers even questioning if the syndrome is simply depression by another name. Such controversy has made it difficult to estimate the prevalence of burnout or identify how to best help those who are suffering.

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