Sports Direct Owner Defends Live Face-recognition Camera Use
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Sports Direct owner defends live face-recognition camera use:
Sports Direct's parent company says live face-recognition (LFR) technology has cut crime in its shops.
The cameras check faces against a watch-list, using a system called Facewatch.
On Monday, 50 MPs and peers supported a letter opposing the use of LFR by Mike Ashley's Frasers Group, which owns the company and other chains such as Flannels.
The company says it tells shoppers when the technology is installed in a shop.
Frasers Group told BBC News it took its responsibilities around LFR extremely seriously and stressed its effectiveness.
"Since installing this technology, we have seen a significant reduction in the number of criminal offences taking place in our stores," it said.
The letter criticising its use was organised by campaign groups Big Brother Watch, Liberty and Privacy International.
It says research into face-recognition technology suggests;
- 87% of "matches" in Metropolitan Police trials misidentified innocent people
- women and people belonging to some ethnic minorities are more likely to be misidentified than white men are
The technology up-ends the democratic principle of suspicion preceding surveillance and "treats everyone who passes the camera like a potential criminal", the letter adds.
[...] Shop managers' requests to add someone to the database had to be backed-up with full witness statements and explanations, which a panel of former police officers reviewed before accepting, Mr Gordon said.
"There is due process followed to ensure we only include individuals reasonably suspected of crime," he said.
Shop staff and "accredited super-recognisers" - analysts with an aptitude for recognising faces - checked every alert, he told BBC News.
Mr Gordon disputes the accuracy claims the letter makes about the Met Police's LFR, saying Facewatch is more than 99% accurate.
His figures have not been independently audited.
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