Australia Gives Twitter Legal Notice to Clean Up Online Hate Content
upstart writes:
Australia gives Twitter legal notice to clean up online hate content:
Twitter now has 28 days to respond to the legal notice from Australia and detail what the social media website is doing to deal with online hate posted on its platform, which accounts for the most complaints over the past year. Continuing violations could lead to daily fines of up to AU$700,000 ($474,670).
The social media platform is the source of one in three complaints sent to Australia's online safety regulator, eSafety.
The number of reported online abuse on Twitter also has been climbing since Elon Musk took control of the company last October, according to eSafety Commissioner Julie Inman Grant. She noted that the spike in complaints coincided with Twitter's move to cut its global workforce from 8,000 to 1,500, which included its trust and safety teams. The company also removed its public policy presence in Australia.
In addition, Musk announced a "general amnesty" in November, during which 62,000 banned or suspended users reportedly were reinstated to the platform, including 75 that had more than 1 million followers, said Inman Grant. She also pointed to the reinstatement of previously banned accounts that "emboldened extreme polarizers, peddlers of outrage and hate." These included neo-Nazis in Australia and overseas.
While Twitter's current terms of use and policies prohibit hateful conduct on the site, the increase in complaints to eSafety and reports of hate content that remained on the platform indicate that Twitter is unlikely to be enforcing its rules, she noted.
Citing eSafety's own research, she said almost one in five Australians had experienced some form of online hate.
"Twitter appears to have dropped the ball on tackling hate," Inman Grant said. "We need accountability from these platforms and action to protect their users. You cannot have accountability without transparency and that's what legal notices like this one [issued by eSafety] are designed to achieve."
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