Ubisoft Will Delete Your Account, Along With Your Game Library, If It's Inactive for Too Long

upstart writes:

Ubisoft will delete your account, along with your game library, if it's inactive for too long:

Has it been a while since you signed into your Ubisoft account? It might be prudent to log in as soon as possible; otherwise, there's a risk of it being deleted and your purchased games along with it.

Twitter user @PC_enjoyer, a piracy and anti-DRM advocate, tweeted a very phishing-like email from Ubisoft informing them that they have not been using their Ubisoft account. As such, the company has temporarily suspended the inactive account and said it would be closed in 30 days in accordance with the Terms of Use.

UBISOFT closes your account if you haven't logged in for some time.

You will lose all your games purchased forever. pic.twitter.com/exC78bUt93

- AntiDRM (@PC_enjoyer) July 19, 2023

The message includes a Cancel button for the user to keep their Ubisoft account open. Again, this all looks pretty suspicious, but the company's support staff later confirmed it's not a scam.

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to...

- Ubisoft Support (@UbisoftSupport) July 20, 2023

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