Virgin Media customers threaten to not renew deals over email problems

Some broadband consumers still cannot access messages or old emails have yet to be restored

Can you imagine being told that you can't access your emails for the next three weeks? No access to work or family messages, your expensive holiday booking, or the tickets to a gig that were emailed over. What would you do?

That is the situation a number of Virgin Media customers say they have found themselves in this summer, and it has left some so furious that they are threatening to not renew their broadband contracts.