Article 6FR88 Open Thread 21

Open Thread 21

by
Mike Orr
from Seattle Transit Blog on (#6FR88)
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Sound Transit has a passenger experience survey open until November 22. I'm sure readers will have plenty to say, and all of it will be positive. Respondents can participate in a raffle for a gift card, or apply to a sounding board. There's a text box at the end for free-form comments. Beware that you can't go backward to a previous question. If you choose a specific aspect from the list like safety, it asks a lot of safety-related questions, so I assume it does the same for the other aspects. It also goes on to ask about reliability, cleanliness, escalators, disability features, etc. My main feedback was: Fix the escalators!" and When an outage occurs, tell passengers on the platform. They're the last ones to find out."

Other feedback opportunities:

Why are so many Amtrak trains late? ($)

Videos:

This is an open thread.

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