Council forgets to tell driver it towed car away – then demands year’s storage fees

Madeleine Ruse reported her car as stolen only to find out 12 months later it had been moved by Sheffield council

A woman was left without her car for a year because a council forgot to inform her it had been towed away due to roadworks.

Madeleine Ruse, 22, assumed her 15-year-old Citroen had been stolen when she discovered it was missing from its usual parking space in February 2023. She reported it to the police and received a payout from her insurer.