The Hidden Cost of Return – Tackling E-Commerce’s Biggest Profit Killer
by Brian Wang from NextBigFuture.com on (#6QS5B)
(C) Florian Giday, Managing Director of Arthy The rise in return rates is becoming a major concern for e-commerce, directly impacting profitability. The cost of retail returns in the United States soared to an astonishing $817 billion, with online retail contributing to about a quarter of this figure. Out of the $1.3 trillion in online ...