Royal Mail fined £10.5m for missing delivery targets

Ofcom said postal company took insufficient and ineffective steps' to improve its performance after 5.6m fine last year

Royal Mail has been fined more than 10m by the postal regulator for missing its delivery targets, with more than a quarter of first-class mail arriving late.

Ofcom, which fined the company 5.6m for the same failure of its regulatory obligations last November, said Royal Mail took insufficient and ineffective steps" to improve its performance this year.