Article 6VDF9 HP deliberately adds 15 minutes waiting time for telephone support calls

HP deliberately adds 15 minutes waiting time for telephone support calls

by
from on (#6VDF9)
Story ImageLonger wait time designed to push print or PC consumers to digital support channels, sorry, 'self-solve'

HP Inc is trying to force consumer PC and print customers to use online and other digital support channels by setting a minimum 15-minute wait time for anyone that phones the call center to get answers to troublesome queries....

External Content
Source RSS or Atom Feed
Feed Location http://www.theregister.co.uk/headlines.atom
Feed Title
Feed Link http://www.theregister.co.uk/
Reply 0 comments