UK taskforce calls for disability training for all airline and airport staff

Report led by former Paralympian Tanni Grey-Thompson warns of sometimes catastrophic' treatment of passengers

Airline and airport staff should have mandatory training in disability and accessibility awareness, a government taskforce has urged, to ease the stress, confusion and harm experienced by the growing numbers of passengers requiring assistance to travel.

A report from the group, led by the crossbench peer and former Paralympian Tanni Grey-Thompson, said the experience of flying for disabled people can be ad hoc, inconsistent and sometimes catastrophic".