Capita fined £14m for data protection failings in 2023 cyber-attack

Hackers stole personal information of 6.6m people but outsourcing firm did not shut device targeted for 58 hours

The outsourcing company Capita has been fined 14m for data protection failings after hackers stole the personal information of 6.6 million people, including staff details and those of its clients' customers.

John Edwards, the UK information commissioner who levied the fine, said the March 2023 data theft from the group and companies it supported, including 325 pension providers, caused anxiety and stress for those affected.