Microsoft sued for allegedly misleading millions of Australians with its AI pricing
by Josh Taylor Technology reporter from World news | The Guardian on (#711A1)
Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscription
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When Microsoft told customers it was jacking up the price by 45% for its office suite, it gave them two options: accept the price for the product - and its AI add-ons - or cancel.
According to Australia's consumer watchdog, the tech giant allegedly failed to share that a third option was available - pay the same lower price and opt out of the AI, named Copilot, in Microsoft 365.
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