Microsoft to refund millions of customers over 365 subscription price increase for Copilot AI add-on
by Australian Associated Press from World news | The Guardian on (#718YJ)
Almost 3 million Australians will be eligible for a refund of the difference between the AI-powered Copilot and classic' versions of the 365 software
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Almost three million Australians will be offered refunds after Microsoft apologised for the way it charged customers to access its artificial intelligence tools.
Microsoft Australia emailed the offer to software subscribers on Thursday and admits the pricing structure and plans lacked clarity and fell short of its standards.
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