Agents of misfortune: The world isn't ready for autonomous software
Amazon's spat with Perplexity shows that technology is not the only blocker for the agentic era Opinion The agentic era remains a fantasy world. Software agents, the notional next frontier for generative AI services, cannot escape the gravity of their contradictions, legal ambiguities, and competitive pressures. Not everyone, especially not competing businesses, wants a bot representing the customer....