Article 71HQG Sydney resident died after triple-zero call didn’t work on Samsung phone, TPG says

Sydney resident died after triple-zero call didn’t work on Samsung phone, TPG says

by
Josh Taylor Technology reporter
from World news | The Guardian on (#71HQG)

Early investigations suggest device was using software incompatible with emergency calls on TPG network

TPG - the parent company of Vodafone - has said a Lebara customer who tried to dial triple zero on an incompatible Samsung device could not make the call and subsequently died.

TPG said in a statement to the ASX that it was informed of the incident - which took place on 13 November in Sydney - at 5.22pm yesterday after advice from NSW Ambulance.

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