Harrods warehouse staff underpaid by thousands of pounds after agency error

Pay mistake is latest setback to image of exclusive Qatar-owned London retailer after a series of crises

Harrods warehouse staff have been underpaid thousands of pounds after the temporary recruitment agency employing the workers failed to award them the correct levels of holiday pay.

The error, which possibly equates to a six-figure debt owed to hundreds of lower-paid personnel, marks the latest setback to the image of the exclusive Knightsbridge retailer, which is owned by Qatar's sovereign wealth fund and has spent the past 12 months firefighting a series of crises.