South East Water to pay £30.5m penalty after multiple supply failures

Ofwat says repeated errors led to real disruption and hardship for residents and businesses across many years'

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South East Water will pay 30.5m after a series of supply interruptions, customer failings and for breaching its licence, the regulator Ofwat has said.

The watchdog said the redress package concluded three investigations into the supplier and included a previously proposed 22m fine for water supply failures between 2020 and 2023 affecting more than 286,000 people.