The Government Digital Service: The Happiest Place on Earth

Consultants confirm: It's white, cliquey and everyone hates them

Special Report Last year, the Cabinet Office asked an external management consultancy to examine staff morale and high turnover at the Government Digital Service. After interviewing more than 100 civil servants, its scathing confidential analysis described an organisation beset by low morale and run by a "cabal" management of old friends, who bypassed talent in favour of recruiting former associates - while Whitehall viewed GDS as "smug" and "arrogant"."