Help Sound Transit Improve Their Ticket Vending Machines on August 25

TVMs at Sodo Station - Photo by Oran

Sound Transit is hoping to revamp their Ticket Vending Machine (TVM) design prior to ULink opening. To test a few new UI concepts for the machines, Sound Transit is offering $15 Starbucks cards to riders willing to go to ST headquarters during business hours next Tuesday, August 25th.

If you are a regular transit rider and live or work nearby, this is a great opportunity to engage with your transit agency reps and spend 30 minutes of your time helping them improve the customer experience for millions of riders going forward.

To sign up, take the short survey here and indicate the half-hour time slot that you are able to attend. Not everyone who fills out the survey will be asked to attend, but ST will "notify those that the UI designers think would be a good fit," according to Sound Transit's Bruce Gray.