Apple says Face ID didn’t actually fail during its iPhone X event

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The first public demo of Apple's Face ID phone unlocking system didn't go exactly as planned.

During the company's big iPhone X reveal this week, Apple software engineering chief Craig Federighi suffered a semi-cringeworthy moment when he was unable to unlock the new handset onstage using the new authentication tech. The device prompted Federighi to use a passcode instead, leading him to switch to a backup unit, which worked properly.

The mishap led some to immediately doubt the effectiveness of the Face ID setup-which completely replaces the usual Touch ID fingerprint scanner on the iPhone X-and, according to some reports, even led to a brief dip in Apple's share price.

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