Developers say a Star Citizen guild did not get $45,000 refund [Updated]

Enlarge / $45,000 seems a small price to pay for scenes like this... if that game ever actually comes out, that is.
[Update: Cloud Imperium spokesperson Dave Swofford tells Ars that "a lot of the information was fabricated" in the Reddit post discussed the below. Swofford says the account in question was issued an individual refund of $330, not the $45,000 claimed in posted screenshots and videos which Swofford says do not reflect actual complaints requests logged by the company. What's more, Swofford says the refund was handled "in a timely fashion" with "no extended debate over whether we should."
Ars regrets the omission from the original story, which appears below.]
Children that were born when Star Citizen was first announced are now approaching Kindergarten, but the extremely ambitious space simulation is currently struggling to get its third alpha version into backers' hands. Rather than continuing to wait, one group of impatient players has requested and apparently received a $45,000 refund for three of the game's $15,000 "completionist" packages, which included access to dozens of optional ship designs, among other extras.
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