Customers rave about Model 3 in new Bloomberg survey

Enlarge / A truck full of Model 3 cars. (credit: Andrei Stanescu / Getty)

An impressive 99.6% of Tesla Model 3 customers describe the vehicle as a pleasure to drive, Bloomberg reports in a new survey. The first three installments of Bloomberg's four-part survey have been published in recent days.

Bloomberg talked to almost 5,000 customers about their experiences owning the Model 3. Many customers reported having specific problems with their cars-minor manufacturing defects, long wait times for repairs, mistakes by Tesla's Autopilot software.

Some of these problems related to the ramp-up of Model 3 production over the last two years. In 2018, Tesla struggled to manufacture the Model 3 in volume and without defects. More recently, the company has struggling to provide timely service as the number of Tesla cars on the road swelled.

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