Amazon gains unfair edge by making sellers use its shipping, complaint says
Enlarge / The Amazon logo at the entrance of a logistics center in France, July 2019. (credit: Denis Charlet | AFP | Getty )
Amazon has come quite a way from when it was just an online bookstore, but it still operates a booming retail business among all its other ventures. A majority of the retail products sold on Amazon aren't actually sold by Amazon at all but rather by its sprawling network of third-party "marketplace" vendors. The company's relationships with those vendors, foreign and domestic, are at the center of a web of investigations and criticism.
Third-party retailers accounted for about 58% of Amazon's retail activity in 2018, company CEO Jeff Bezos said earlier this year, and they sold a cumulative $160 billion worth of goods. But those goods are sold in a "flea market" environment with minimal quality control, leading to ubiquitous counterfeits or recalled goods available for sale from fly-by-night merchants. If something goes wrong with your sale, getting recourse from these sellers is impossible.
Risky importsAll those kinda shady Amazon listings from companies in China you never heard of? They're not a bug, The Wall Street Journal reports today. They're a feature, present by design.
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