‘Designed for us to fail’: Floridians upset as unemployment system melts down
by Lauren Aratani from on (#525T5)
Officially 472,000 people in the state filed for unemployment - but the true number is much higher due to the failing system
Lynne Reback developed a rote routine while trying to file for unemployment in her home state of Florida: log into the system, watch the loading bar slowly inch across the screen, get kicked out. Then she would start over.
It took three days for Reback to get her application through Connect, Florida's online portal for unemployment insurance applications. Though it has been almost a month since her application was submitted, it is still "pending" whenever she checks its status.
Related: Experts warn of mental health fallout from mass US unemployment
Florida's system has been ungenerous for a long time
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