Baroness Dido Harding lifts the lid on the NHS's manual contact tracing performance: 'We contact them up to 10 times over a 36-hour period'

Some of them will be feeling very ill and won't pick up the phone and return the call. Ahem...

Baroness Dido Harding of Winscombe, who is currently leading the UK's coronavirus track-and-trace efforts, has shed light on the nation's human-driven contact-tracing efforts in a meeting of the Commons Science and Technology Select Committee....