The curse of knowing a bit about IT: 'Could you just...?' and 'No I haven't changed anything'

Two firewalls are better than one, right?

12BoC On the sixth day of Christmas, the bork gods sent to me: Fix the printer, nerds, Scottish parking whi-i-i-i-nge, one dead DB, petty angry user, flightless Windows signage, and a server they said had ceased to be....