Commute Seattle’s 2021 mode survey

Madeline Feig, Commute Seattle blog:

However, the pandemic significantly altered travel behavior, and this year's data broke from these historic trends. Comparing 2019 to 2021, the share of remote work among all Downtown commuter modes increased by 36 percentage points, to 43.3% of all surveyed trips. The percentage of transit trips, once at an eight-year high, dropped from nearly 50% to 18%. Walk/bike and rideshare trips decreased slightly, while the percentage of those driving alone to work remained flat.

The chart above puts in context what I think we all know anecdotally to be true: working from home soared, while transit use cratered.

Seeing these numbers and reading about more employees opting to work from home, I began to worry about the future of the ORCA Business Passport program, which sustains so much of transit agencies' revenue. So I phoned Madeline Feig to ask whether commuter benefit programs were at risk of being slashed.

Feig noted that Seattle's Commuter Benefit Ordinance, which went into effect just about the time Covid started showing up in the US, requires businesses with 20 or more employees... to offer their employees the opportunity to make a monthly pre-tax payroll deduction for transit or vanpool expenses." For many businesses, especially small ones, offering an ORCA card is the simplest way of complying with the law. No complicated reimbursement forms required.