The time you solved that months-long problem in 3 seconds

from www.theregister.com - Articles on 2022-04-01 08:05 (#5XQXA)

Behold the rarest of IT skills: Tact and diplomacy

On Call Being On Call requires certain skills. Technical ability? Sure. A desire to help? Naturally. However, there are some calls where one has to dip into one's reservoirs of diplomacy. Two bytes: good. Loss of face: bad....

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