Enhancing agent experience with AI contact centers
by Jenn Webb from MIT Technology Review on (#5Z75R)
Thank you for joining us on The cloud hub: From cloud chaos to clarity."
Contact centers hold significant value for businesses, but they often have to deal with a disengaged workforce and unsatisfied customers. New AI systems can help contact centers become future-ready with a smarter workforce, happier customers, and stronger finances.
Click here to continue.