Watchdog urged to step in as UK’s poorest turn off energy supply

Spate of self-disconnections reflects rising costs, punitive debt collection and disproportionately high charges, says charity

A food bank charity has called for the energy watchdog to intervene after a spate of reports of penniless families self-disconnecting from their gas and electricity, leaving them unable to wash clothes, use cookers or even switch on lights.

Feeding Britain said people on low incomes who used prepayment energy meters were increasingly being pushed into destitution by rising costs, punitive debt collection rules and disproportionately high standing charges.