BT staff to strike on 29 July and 1 August

Union says customers can expect disruption to services including repairs, installations and support

BT staff are to go on strike on 29 July and 1 August in the first nationwide action at the telecoms company in 35 years, with consequences for customers across the country having broadband services installed or faults fixed.

The two 24-hour strikes by BT engineers and call centre staff belonging to the Communication Workers Union (CWU) represents the majority of its 58,000-strong frontline workforce.