‘They don’t have time to talk’: residents feel impact of care staffing crisis

Anne Thompson says her husband's experiences at a Harrogate home left her angry, bitter and in despair

• Staffing crisis leaves many English care home residents' basic needs unmet

There is no joy in the air," said Anne Thompson, describing the impact of the national care staff crisis on her husband's Harrogate care home. There's no sense of companionship."

On a recent visit to see Michael, 80, who used to run a steel fabrication company and loved mountain climbing and classical music, she found him looking miserable with his head drooping.