Error'd: Phoning One In

Many years ago, at the height of the Industrial Revolution, theUnited States was criscrossed by a riot of regional railroads.Gradually, these were acquired or merged until nowthere are only about a half-dozen majornational railroads. In a similar fashion,at the birth of the public Internet, there musthave been thousands of community Internetservice providers. It seemed like every town had its own entrepeneurial enterprise, with some racks of modemsin an office somewhere. Those quickly got snapped upor forced into bankruptcy, as legacy cabletelecoms companies leveraged their existing monopolies into a new line of business. Which brings us to this week's Error'd. Enjoy(?) it.

First up,Adrian McCarthy grumbles "Getting help can be difficult when your regional monopolyinternet service provider cannot assemble a functionalweb site. Note that the understandably required Descriptionfield in this online support contact form is disabled."

Next, an anonymous reader feels unrecognized by his cable company."Yeah, that feels about right given the level ofcustomer service I've come to expect from Comcast."

Faithful follower Barry M. contributes a novel form of Daylight Saving Time:"I thought I lost an hour of my life watching StephenColbert last night, but it seems like I'll actuallygain almost 3 if I resume."

Finally, Fourthly, David W. opines ironically "Nice to see that Xfinity's email reader is protectingme from theemail that Xfinity is sending me."

But enough dunking on Comcast. It would be unfair to imply thatthey're the only ISP whose Error'ds have been invading ourinbox. To round things out, I dug back into the unused archiveand found we did get something about a competitor in 2015.So you see, other ISPsdo make mistakes sometimes!

Vladimir begged us "Should I choose the More Streaming PROD_NAME_PLANSWIDGETplan for $PRICE ${fraction} / month or the More DevicesPROD_NAME_PLANSWIDGET plan for $PRICE ${fraction} / month?Someone help me decide!" But we weren't any help, and I'msure it's moot by now.

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