No Apologies as Reddit Halfheartedly Tries to Repair Ties With Moderators

upstart writes:

Disenchanted mods Ars spoke with want change, not more communication:

Reddit is publicly extending an olive branch to the moderator community that it largely enraged over recent weeks. In a post on Wednesday, a Reddit employee detailed outreach efforts from the company, including new weekly feedback sessions, that it hopes can help repair ties with the social media platform and over 50,000 volunteer mods that it relies on. But as you might expect, mods remain skeptical.

A Reddit admin going by Go_JasonWaterfalls on the site and claiming the title of Reddit VP of community (Ars attempted to confirm the identity of /u/Go_JasonWaterfalls, but Reddit spokesperson Tim Rathschmidt declined to confirm the employee's identity by name) acknowledged the shattered relationship between mods-who spend thousands of hours providing free labor and have recently engaged in variously disruptive forms of protest over API pricing on the site-and Reddit-which has responded to said protests by ousting some protesting moderators from their posts. [...]

"So, we've all had a... time on Reddit lately," Go_JasonWaterfalls wrote. "And I'm here to recognize it, acknowledge that our relationship has been tested, and begin the 'now what?' conversation."

Noting that Reddit's "role is facilitation" and to give mods a platform they "can rely on," including necessary tools and resources, Go_JasonWaterfalls emphasized the need for "consistent, inclusive, and direct connection" with mods before detailing outreach efforts, like Weekly Mod Feedback Sessions.

[...] Mods, meanwhile, traumatized by a tumultuous past couple of months, have very low expectations of Reddit's efforts. Ars spoke with some who have already participated in similar efforts, like feedback sessions or the Mod Council, and claimed mixed results in regard to Reddit making actual moves in response to mod critiques and suggestions.

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