Almost half Crown Prosecution Service letters sent to public ‘below standard’

Victims of crime receiving written responses with errors and spelling mistakes, and overall only a third of letters found adequate

Almost one in every two letters the Crown Prosecution Service (CPS) sends to people who have made complaints - including victims of crime - are not good enough, with many containing incorrect basic details or spelling mistakes, or lacking information about delays, according to a damning official report.

The watchdog for the CPS has urged the organisation to act urgently to get a grip of this situation", warning that mistakes undermine public confidence.