Sound Transit soliciting feedback on 1-Line disruptions

Sound Transit is inviting anyone who rode Link during the recent 1-Line disruptions to participate in a survey. Service was reduced between August 12th and 20th to fix sagging tracks at Royal Brougham Way. 1-Line service continues to be impacted due to platform reconstruction work at Othello and Rainier Beach stations.

Service disruptions are certainly a thorn in the side of the riding public, but I commend Sound Transit for taking the step to solicit feedback. Even if disruptions can't be avoided, they can be mitigated by a sound communications strategy.